Shipping Policy – Kashmir Essences

Introduction

At Kashmir Essences (www.kashmirsessence.com), we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how and when your orders will be processed and delivered based on your location.

Order Processing Time

All orders are processed within 24 hours of confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order is processed, you will receive a confirmation with tracking details (if available).

Delivery Timeline – Within Kashmir

For orders within Kashmir, we aim to deliver products within 1 business day after dispatch. Our local delivery network ensures fast and reliable service across the region, subject to weather conditions and logistical availability.

Delivery Timeline – Outside Kashmir

For orders outside Kashmir, delivery typically takes 2 business days after dispatch. Delivery times may vary slightly depending on the destination, courier service, and external factors such as weather or transportation delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before order confirmation. Any promotional offers related to free shipping will be clearly mentioned on the website during the offer period.

Order Tracking

Once your order is shipped, tracking details may be shared via email or WhatsApp (if provided). Customers can use the tracking information to monitor the status of their delivery.

Delays in Delivery

While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, courier delays, or logistical issues. Kashmir Essences is not responsible for such delays but will assist customers in tracking their orders.

Undeliverable Packages

If a delivery attempt fails due to incorrect address, unavailability of the customer, or refusal to accept the order, the shipping charges may be deducted from any applicable refund.

Contact Information

For any shipping-related queries, please contact us at info@kashmirsessence.com or visit www.kashmirsessence.com.

We appreciate your trust in Kashmir Essences and are committed to delivering your fragrances with care and speed.